Jodi Leo is the Chief Delivery Officer at Nava, a public benefit corporation which emerged from the effort to help rebuild HealthCare.gov after its troubled launch. Nava exists to address some of the most complex challenges in the public sector and works to make government services simple, effective, and accessible to all. The company’s portfolio spans several projects in the U.S. including Medicare, Veterans Affairs, unemployment benefits, and paid family leave. Nava has helped tens of millions of people enroll in critical programs, streamlined processes to save decades of labor years, and saved government agencies hundreds of millions of dollars.

Jodi is responsible for marshaling the company’s core capabilities in engineering, design, project, program, and product management to deliver better, simpler public services to all people. She has spent the last 10 years establishing highly effective organizations, helping them scale, cultivating leadership, and articulating a vision for the future. Previously, Jodi spent 15 years deep in the delivery environment with users, teams, and stakeholders. She shipped improved user experiences and achieved numerous industry awards, improved regulations, plus earned two patents and a challenge coin from the Department of Veteran’s Affairs Digital Services team. Jodi is a professor at the School of Visual Arts Masters Interaction Design, where she trains future digital services talent, and is a critic at the Rhode Island School of Design.