Katarzyna Zajkowska
Director of the Digital Transformation Department at the Ministry of Digital Affairs, Poland
Katarzyna is a leader of Poland’s digital strategy and transformation. Katarzyna and her department develops digital services centered around key life events of citizens, helping public administration go fully paperless. Her responsibilities cover developing and maintaining key public registries and systems, including identification register. She also oversees Poland’s largest public software house, ensuring the nation’s IT software and infrastructure is built for the future.
Throughout her career, she has been a driving force in reshaping Poland’s digital landscape. Her favorite project to date belongs to standardizing digital communication between citizens, legal persons and the State through electronic delivery services. Currently, she is focused on bringing modern digital identity to every smartphone through the mObywatel (mCitizen) app—Poland’s flagship product. Alongside this initiative, she orchestrates a dynamic portfolio of over 40 active digital projects.
Katarzyna is a firm believer that for digital services to by truly effective, they must be simple, intuitive and clearly communicated to the people they serve.